Return Policies
30-Day Return Policy
We want you to be fully satisfied with your purchase. If you are not happy with your item, you have 30 days from the date of receipt to return it. The item must be unworn, unwashed, and in its original condition with all tags attached.
Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at [email protected] to request a return authorization.
- Once your return is approved, you will receive instructions on how to send your item back.
- Pack the item securely in its original packaging, if possible, and include your return authorization slip.
- Ship the item back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer.
Refunds
Once we receive your return, our team will inspect the item. If the return is approved, we will process your refund within 7-10 business days. The refund will be issued to the original method of payment. Please note that shipping charges are non-refundable.
Exchanges
If you wish to exchange an item for a different size or color, please contact our customer service team to arrange the exchange. Exchanges are subject to availability.
Non-Returnable Items
The following items are not eligible for return:
- Final sale items
- Gift cards
- Personalized or custom-made products
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt at [email protected]. We will arrange for a replacement or a full refund, including any shipping charges incurred.
International Returns
For international orders, return shipping costs and any associated duties and taxes are the responsibility of the customer. Please contact our customer service team for assistance with international returns.
Contact Us If you have any questions or concerns regarding our return policies, please feel free to reach out to our customer service team at [email protected]. We are here to help and ensure you have a positive shopping experience with us.
